Return Policy

Standard Returns

We accept returns for unused items within 14 days of delivery.

To be eligible for a return:

  • Items must be unused and in original condition

  • Items must be returned in the original packaging where possible

  • Proof of purchase is required

Once your return is received, we will inspect the item and process your refund if approved.

Refunds will be issued to the original payment method.

Shipping costs are non-refundable unless the item is faulty or incorrect.

Non-Returnable Items

For hygiene and safety reasons, the following items cannot be returned unless faulty:

  • Mouthguards

  • Groin guards

  • Hand wraps

  • Compression apparel

Faulty or Incorrect Items

If you receive a faulty or incorrect item, please contact us within 48 hours of delivery.

We may request photos of the item to help resolve the issue quickly.

If a product is confirmed faulty or incorrect, we will arrange a replacement or refund.

Pro Evolution & Giveback Program Returns

Eligible products may be returned within 24 months of purchase under the Exquisite Pro Evolution & Giveback Program.

Customers returning eligible gear will receive:

40% loyalty credit off your next Pro evolution purchase – Earned from Your Original Pro Evolution Order.” 

Loyalty credit:

  • Can be used toward future Pro evolution purchases

  • Is non-transferable

  • Cannot be exchanged for cash

Returned equipment will be donated to support developing athletes and community boxing programs.

Free Easy Returns via InPost Locker
No printer needed — just scan & drop 📦

How to Start a Return

To request a return, please visit:

exquisiteboxing.com/pages/return-request

or contact us at:

[your email address]

Please include:

  • Order number

  • Product name

  • Purchase date

Refund Processing Time

Once a return is received and approved, refunds are typically processed within 5–10 business days.

Processing times may vary depending on your payment provider.

Important Notes

Exquisite Boxing reserves the right to refuse returns that do not meet the conditions outlined in this policy